Terms of Service
Effective Date: February 17, 2026
Business Name: SereneHealth LLC
By using our website or services, you agree to these Terms of Service. These terms include our SMS Messaging policies as required by telecommunications regulations.
1- SMS Consent Communication
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications
If you have consented to receive text messages from SereneHealth LLC, you may receive messages related to the following:
- Appointment reminders
- Follow-up messages
- Billing and account inquiries
- Onboarding and operational updates regarding staffing
Example Message:
"SereneHealth: Hello, this is a friendly reminder of your upcoming interview at 2:00 PM WAT on March 12. Reply STOP to opt out at any time."
3- Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week regarding your appointments, onboarding status, or account status.
4- Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method
You may opt-in to receive SMS messages from SereneHealth LLC in the following ways:
- Verbally, during a conversation with our staff
- By submitting an online form (such as our SMS Consent Form at /sms-consent)
- By filling out a paper form during onboarding
6- Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.serenehealthva.com/hire-va.
Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out at any time by texting "STOP."
- For assistance, text "HELP" or visit our Privacy Policy and Terms of Service pages.
- Message frequency may vary.
Limitation of Liability
SereneHealth LLC shall not be liable for indirect, incidental, or consequential damages related to service use. Mobile carriers are not responsible for delayed or delivered messages.